Do you accept returns/exchanges?
If you purchase an already frame piece of art/memorabilia from and it arrives to you damaged, we will certainly accept a return, but the buyer is responsible for return shipping. If an item of yours is returned to you damaged, we will work to resolve the issue to your 100% satisfaction, but we will not refund the price of the framing job.
Do you allow refunds for a change of mind?
We would be happy to stop and refund any order of an already completed item purchased from us BEFORE IT SHIPS. We cannot accept other returns sure to fear of tampering with the autographed item. We would also be happy to refund any purchase of a framing job BEFORE we begin working on it.
To where do you ship?
We ship anywhere in the world!
Do you ship packages internationally?
Yes: International buyers are responsible for 100% of shipping and customs costs.
How long does it take you to process an order?
Already framed items purchased from will ship in 1-2 business days from the time of payment. Custom framing orders will ship approx. 4-6 weeks from the time of payment.
Where are your packages shipped from?
How do you price your postage?
Shipping is free for custom framing purchases. All other shipping rates are determined by the carrier (FedEx, UPS). Customers will always be provided with tracking information as soon as their item has shipped.